meet my team
Our leadership team and support staff are committed to unleashing the full force of our innovation and passion to drive success for our Agents.
We believe that a vibrant company culture which supports and nurtures our Associates is so important that it is the key to our success—and a unique and sustainable competitive advantage.
My team
Team Bios
Our Director of Operations, Charlotte Muirhead, is well-versed in all areas of Real Estate from listings, compliance, contracts, to marketing!
Charlotte was born in New York, but has called Metro Atlanta home since moving here in 1997. She lives with her 2 wonderful dobermans, Sig and Beretta, and together the three of them can often be seen exploring the local parks and breweries. Be sure to ask her dogs to ‘Make a friend’ and they will happily offer kisses and a paw.
The beginning of Charlotte’s career started in accounting, where she moved onto administration, and then business operations. Eventually, she worked her way up to Managing Partner of a wealth management corporation. She has always been a go-getter, viewing the sky as the limit! Luckily for us, she decided she wanted to work soley in the Real Estate industry, as that is where her passion is.
Karen was born in Brooklyn, NY and raised on the south shore of Long Island. She has 2 grown daughters and 2 adorable granddaughters! Karen loves music, reading, theater and walking. She is an active bowler and ice hockey fan.
Karen moved to Georgia in 1988 and got her Broker’s license in 2006. She has worked with Mike for 18 years and is the Office Manager and one of the four Brokers on staff. She reviews all contracts and ensures each transaction is GREC compliant – keeping our agents out of real estate jail.
Additionally, she assists with the on-boarding of new agents and guides our agents through the contract process to a SUCCESSFUL closing!
Born and raised in the heart of Silicon Valley, Kristina was brought up by her grandparents and went to college in Hollywood, California at the Academy of Dramatic Arts majoring in Theatre. While living in San Francisco, Kristina found her passion for Real Estate working for the Shorenstein Company, the cities largest private landlord. In San Diego, Kristina advanced to become an experienced Real Estate expert with 200+ closed real estate transactions since 2015. Prior experience includes over fourteen years as an executive & administrative assistant in the fashion, real estate, and technology industries.
Skills & Expertise
• Buy Side Residential Real Estate Agent
• Transaction Coordinator
• C-Level Executive Assistant
• Sales & Customer Service Savant
• Event Coordinator & Manager
• Entrepreneur
• Social Media Marketing
• Excellent interpersonal skills
• Proven ability to partner, lead, and manage projects
• Extremely detailed, self-motivated, well-organized, and results oriented
Help Desk Manager: As the help desk manager I ensure that all contracts, listing or purchase, are processed in a timely manor. I manage the sales team and the work flow into our administrators. I am the right hand to our Top 5 agents.
Originally from Ellicott City, Maryland, Nicole graduated from the University of South Carolina with a degree in Hospitality Management. In her four-years at the university, Nicole was involved in several clubs and organizations as well as being a student-athlete on the nationally ranked Carolina Girls Dance Team.
Outside of C21 Connect, Nicole enjoys performing in the Mercedes Benz Stadium as an Atlanta Falcons Cheerleader. She also loves traveling, music, and working out.
Nicole relocated to Atlanta and joined us in September 2020. As the HELP! Desk Coordinator, Nicole specializes in listings, as well as assisting in marketing and the on-boarding of new agents. She is here to help everyone and anyone in the office!